A Perfect Healthcare Guide To Paperless Patient Onboarding
Let’s do it in a general way. What are we experiencing practically in the form of digitalization these days? - “paperless” ways to do things. Right? It saves time, money, and resources for all sectors, especially healthcare. Why? Because it takes a lot of paper-based onboarding documentation and a paperless patient onboarding solution saves practices here.
Any change made in healthcare is concentrated on improving the whole process right from registration to the follow-ups for both patients and the staff. People are transforming themselves with wide digital transformation and smart gadgets, and are expecting automation, digitalization, and immediate support for all their needs.
In this article, we provide you with a guide containing the details about paperless patient onboarding.
What is Patient Onboarding?
Patient onboarding is the process of welcoming new patients, getting them registered and into your system, and orienting them with how things work at your organization. As such, your onboarding process provides the first impression of your facility and sets the tone for the patient’s experience.
Patients today are quick, busy, and smart people who do not like excessive time-consuming hospital processes. To enhance the patient experience, satisfaction, and engagement, the hospitals should start from working scratch, i.e., they should reduce the time taken for the onboarding process of patients.
Patients won’t get satisfied if the practice’s onboarding process is difficult to understand, requires a lot of time, and deals with filling out pages and pages of form in the form of paper.
Replacing the paper works with paperless digitalized forms increases the impressions of potential patients and gives them an overview of how your practice makes initiatives to care, and make everything convenient and personal for them.
The Essential Components Of Paperless Patient Onboarding
Ensuring your patients get a good start is very important. To do this, you need to set up a perfect, efficient, and practical digital workflow that includes the 4 essential components given below.
- Successful and functioning patient onboarding
- High data security
- Open patient feedback
- Data routing and storage
The Benefits/Advantages Of Paperless Patient Onboarding
We can somehow say that the healthcare spectrum was nothing without documentation until now. It has played a major role in the industry. Peper documentation in healthcare involves patients filling out intake forms, signing consent agreements, and more.
We can say with 100% surety that a paperless patient onboarding solution is a necessity for any practice and this should connect you to your entire existing systems. Paperless patient onboarding also promotes remote care. Facilitating remote care is the new trend now. The other benefits that you can experience when you implement paperless patient onboarding are,
1. Real-time data tracking
Digitalized patient onboarding facilitates real-time tracking of patient data. It enables practices to manage and update agreements and other documents by connecting signed documents to your content management software. This particular process clears the path to paperless tracking and change management.
2. Non-constraint documentation
Paperless patient onboarding allows contactless documentation. This allows you to take out the time restrictions for patient intake and offer a secured and protected contactless hospital experience for patients and also the internal department staff.
3. Easy access
Paperless patient onboarding facilitates streamlining of your data collection and record-keeping processes. The centralized content repositories that are freely accessible and searchable by all the respective departments can be utilized by you.
This facility empowers and allows your staff to work more effectively. This effectiveness gives them more time to take quality care of patients while reducing data entry mistakes.
4. Remote accessibility
Streamlining contactless check-ins becomes further easier with the help of a paperless patient onboarding solution. This guarantees your patients with easier experience at your practice/facility. This allows the patients to book appointments and sign any agreements from any part of the world.
Asking Patients For Their Opinions And Feedback Always Helps
Receiving a patient, providing them with services, and making them pay the bills should not be the ultimate goal of any practice. There should be some improvements and learning made out of each patient’s visit.
- After obtaining the patient’s information digitally and as soon as the service gets over, you have to know how well the patient is satisfied with the whole experience.
- This can be obtained by sending a patient satisfaction survey to all new and existing patients.
- Ask them to rate their experience overall including the onboarding process.
- Look for changes.
- Find out trends that could help you in improving their overall experience.
- This gives you a clear picture of what changes you need to make for increasing the experience level for patients.
A patient’s first impression is a thing that will decide their next approach to your medical facility. It may increase or decrease your patient flow. Using a safe, secure paperless form is a good approach to speed up the process.
Paperless patient onboarding allows patients to submit their data according to the time and place of their convenience. They can do this with confidence knowing that their information is secured.
Let’s Wind Up
What is the most valuable thing for everyone?- “time”. This new paperless patient onboarding saves the exact thing. While planning to enhance patient experience at your practice, consider creating a paperless patient onboarding procedure as your first step.
It is important to reduce the stress on documentation for patients as well as healthcare staff. Implementing this online, digital healthcare workflow saves time for both your front and back office staff, smoothens patient experience, and protects vital patient health information.
Want to get hold of the best patient portal for your practice? Welcome to Vozo! Vozo provides you with the best and most efficient patient portal web-based software and mobile application that could transform the way your patients approach healthcare.
Vozo’s simplified Patient Portal Software empowers your patients with advanced portal features including easy onboarding, secure messaging, appointment schedules, lab reports, family access, record consultations, e-prescribing, and a healthcare blog to take charge of their care. Vozo patient portal can be easily integrated with your practice’s EHR system and improve your practice workflow and boost your productivity.
“Join us and transform your patient experiences in a digitalized way”