Why Patient Registration Is Crucial In Your Medical Billing Process?
The market for digital technologies is big and highly profitable and it’s growing fast with the ever-increasing demand for healthcare services.
One of the key factors in a successful medical billing process is effective patient registration. Why patient registration should be your first step in the medical billing process? In this article, we share with you all about the patient registration process and its importance in medical billing.
Patient registration – your first step in medical billing process
The medical billing process includes various steps and it’s all begins with patient registration – the first step in managing your revenue cycle. If the registration process is not in place, then there is a lot of chance of losing your practice revenue. So here is how to conduct the patient registration process effectively.
The patient registration process
When a patient calls for an appointment, here is where the registration process starts. The front office staff is fully responsible to ask a set of questions to collect all the billing and insurance information from the patient. It is also important to make sure that all the details are provided before his/her medical care begins.
If a patient has already consulted the healthcare provider, their information will be already available with the provider and the patient only need to explain the reason for their visit. A big thanks to electronic medical records (EHR) – which made the process of accessing and managing health records easier and quicker.
If suppose, a patient is new to the healthcare practice and wishes to consult a specialist for the first time, here the patient need to provide their personal and insurance information to the healthcare provider to check with whether they are eligible to receive services from the provider.
Also, it is important to encourage the patient to provide all the details before his/her medical care begins. Remaining up-to-date on patient information is beneficial for the entire management. With the automated system, managing and updating patient information has never been so easy.
The common set of questions included in the registration process will be like name of the patient, date of birth, contact address, and the reason for the visit. In addition here are some questions to ask patients before they arrive for the appointment.
- What is the primary and secondary insurance coverage of the patient?
- What is the unique payer ID for the electronic claim submission?
- How many visits the patients have already used and if they require more visits, what is the authorization process?
- What is the deductible amount that the patient can claim on the services?
- Who shall be responsible for following up with the information of medical claims payment?
- Does the patient’s insurance include speech therapy services, physical, and/or occupational services?
- Collect data about the patient’s insurance firm, whether it is required by your billing team to send any papers for advance notification.
Your billing team must verify the information of the insurance and check for its accuracy. Also, you can collect any additional data required about the status of the deductibles, co=payments, and covered/non-covered services. Make sure that your practice uses an automated insurance eligibility verification system to generate timely reports showing each patient’s insurance status.
An effective patient registration process is the key to improving your practice revenue cycle. If you are successful with this step, then it may automatically lead you towards an effective medical billing process.
Vozo medical billing software takes care of your entire patient registration process and helps you to achieve you’re billing requirements. Whether you run a small clinic or large multi-specialty practice, Vozo will be the best medical billing software to grow your practice revenue.
With effective patient registration, perfect claim submission, auto insurance eligibility checks, real-time analytics, and more advanced features – Vozo billing software enables you to get paid quickly and accurately.
Save more time and report 100% accurate patient information with the Vozo online check-in feature. Create customizable intake forms and have patient information populate automatically into your chart notes before the appointment.